Reference

The hiabaji glossary, written the way you talk

Short, plain definitions for the words you meet in our lobby — from RTP and house edge to rollover and wallet verification. Use it while you browse live tables or cricket markets, so nothing on the screen feels like a puzzle.

Game mechanicsOdds and marketsPaymentsAccount termsLive dealer
hiabaji The hiabaji glossary, written the way you talk
ASK A HUMAN

Get a term explained by our team

If a definition still does not click, or a game screen uses a word we have not covered, message our support desk. Tell us the game name and the exact term and we will walk you through it. Keep your account wallet details handy if the question touches a deposit or a withdrawal.

Live chat Open the chat panel from your account and describe the term plus the game you are on. Our team replies in English and can check your wallet history while you wait.
Email desk Send the question with a screenshot of the screen. Attach nothing sensitive beyond your account email — never send your PIN or one-time code to anyone.
Account help page Most wallet and verification questions are answered inside your account help area. It covers bKash, Nagad and Rocket steps, document uploads and how a withdrawal check runs.
hiabaji Read the label before you open a table

Read the label before you open a table

Half the confusion on a casino screen comes from one misunderstood word. If you read volatility as "how often it pays" rather than "how hard it swings", you pick the wrong slot for your budget. If you treat turnover as the same thing as your deposit, you misjudge what a promo asks of you. Our glossary fixes that. Learn what RTP means,

what the house edge takes, how a live dealer table settles, and how a wallet check works — then choose games that match the money you actually plan to spend. Understanding the terms is the cheapest edge you get.

Open the basics: RTP, volatility and edge

These are the words that sit on every game tile and info screen. Read them once and the lobby starts making sense — you will know how a slot pays back over time, why some titles swing harder than others, and where a live table's edge sits. The definitions below stay short on purpose; tap the info icon inside any game to see what the provider itself publishes.

Return to player is the share of all stakes a game pays back over a long run of spins. It is a statistical average, not a promise for your session. We show it only where the provider exposes it.

The house edge is the small gap between what a game pays out and what it takes in over time. It is the mirror of RTP: a 96 percent RTP leaves roughly a 4 percent edge.

Volatility describes how a game's wins are spread. Low volatility pays smaller amounts more often, while high volatility can stay quiet for long stretches and then land a larger result. It says nothing about whether you win.

Turnover is the total amount you stake across bets, counted cumulatively. Your deposit is not turnover — the same money bet several times adds up each time. Promo conditions usually quote turnover targets.

A jackpot is a prize pool larger than a game's normal top payout, sometimes fed by a share of every stake across a network of players. Rules differ per title, so read the game's own screen.

A live dealer table streams a real croupier dealing real cards from a studio, and you place bets through your screen. Baccarat Live Table and Dragon Tiger run this way, with a video feed and a betting grid.

Switch to odds, payments and account checks

Sports markets and wallet screens use their own vocabulary. Here are the terms you will run into when you move from slots to cricket, or from a bKash deposit to a withdrawal request. Nothing here is legal advice — access and eligibility depend on your local law and eligible regions.

A handicap gives one side a head start or deficit in goals, levelling the market between two uneven teams. It removes the draw option, so you back a team to cover the spread rather than simply win.

An over or under market sets a line — total goals, runs or points — and you choose whether the match finishes above or below it. You are betting on the combined score, not on who wins.

Rollover is the number of times a promo amount must be wagered before it converts into withdrawable balance. A ten-times rollover on a small credit means ten times that amount in qualifying stakes.

An e-wallet is a mobile money account you fund separately, then use to pay a merchant. bKash, Nagad and Rocket work this way — you send to the number our cashier shows and approve with your PIN.

Know your customer is the identity check we run before paying out. You send a photo of your ID and a matching selfie, and our team compares the name to your account and wallet details.

A play limit is a ceiling you set on your own account — on a single stake, a session or a period. It is yours to adjust in account settings, and it takes effect before your next bet.

Where you actually see these words

Definitions are only useful if you can spot them in the lobby. These questions cover the places the vocabulary shows up — game info panels, cricket markets, promo conditions and wallet screens — so you know what you are agreeing to before you tap.

Open any slot and tap the info or paytable icon. Where the studio publishes RTP, you will see it there. If the provider keeps it internal, treat the tile as a game without a published figure.

A slot runs on a random number generator with fixed published rules, while Live Cricket Spot and other sports markets follow the real match. Your bet settles on actual events, so odds move as the game unfolds.

No. A bKash, Nagad or Rocket deposit that carries no promo credit has no turnover requirement. Rollover only attaches to promo amounts, and the exact multiple is printed in the promo conditions.

Our team matches the name on your ID to the name on your account and your wallet. It is the same check every regulated operator runs, and it protects your balance from being paid to someone else.

Yes. Open account settings, choose the limit type and confirm. The cap applies from your next stake onward, and you can tighten it whenever you want — loosening it is a slower process.

In Crash Drift the multiplier climbs from 1.00 upward while the round runs, and you cash out before it crashes. Cash out early for a smaller multiple or hold longer for more risk.
Reference

Hiabaji Glossary

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.